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Blog 2 minutes
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service revolution is the responsibility of every teacher, front office worker, and department leader. But who should manag...
Blog 3 mins
The 3 Pillars of Customer Service in Schools: A Guide to Improvement
The phases of customer service in schools are defined by three pillars: processes and workflows, use customer intelligence and technology, and dist...
Blog 3 mins
Customer Service's Ripple Effect: 3 Ways It Impacts Your School District
Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...
Blog 2 minutes
Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders
Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.
Blog
Let’s Talk Assistant 3.0: Enhancements for Faster FAQs and Chatbot Maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
Blog
Back to School: 10 Tips for Superior Customer Service
Here are some ideas to help you plan for a stronger, more connected school year.
Blog
Back-to-School Breeze: The Role of Chatbots
Find out how chatbots can change the game for your back-to-school season
Blog
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
Blog
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.