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Blog 2 minutes
Who should manage a district's customer service transformation?
A districtwide customer service revolution is the responsibility of every teacher, front office worker, and department leader. But who should manag...

Blog 3 mins
The 3 pillars of customer service in schools
The phases of customer service are defined by three pillars: processes and workflows, use customer intelligence and technology, and district cultur...

Blog 3 mins
3 ways customer service is affecting your school district
Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...

Blog 2 minutes
Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders
Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.

Blog
Let’s Talk Assistant 3.0: Faster FAQs and easier chatbot maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.

Blog
Back to school: 10 tips for delivering superior customer service
Here are some ideas to help you plan for a stronger, more connected school year.

Blog
How chatbots make the back-to-school season a breeze
Find out how chatbots can change the game for your back-to-school season

Blog
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions

Blog
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.