News & Blog

A districtwide customer service revolution is the responsibility of every teacher, front office worker, and department leader. But who should manag...

The phases of customer service are defined by three pillars: processes and workflows, use customer intelligence and technology, and district cultur...

Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...

Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.

Get to know the new features and tools of Let’s Talk Assistant 3.0.

Here are some ideas to help you plan for a stronger, more connected school year.

Find out how chatbots can change the game for your back-to-school season

Save your staff time by having a chatbot answer repeat questions

Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.