Let's Talk Assistant | K12 Insight
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Let’s Talk! Assistant

Not your typical chatbot.

Built specifically for K-12 school districts, Let’s Talk! Assistant helps you provide always-on service, streamline interactions, and create efficiencies. Plus, it integrates seamlessly with Let’s Talk!, providing you a complete picture of the school customer experience.

School leaders need more than typical chatbots offer.

So we made ours different.

We used our more than a decade of experience in the K-12 space plus data analysis from over 300 school district partners across the nation to give you an unparalleled chatbot experience:
  • Seamless integration with Let’s Talk!
  • Streamlined onboarding
  • Real-time tracking
  • Ongoing enhancements
  • And more!

Experience the difference of a chatbot designed with you—and your educational community—in mind.

Create a true
one-stop-shop for families
No more asking families and others to wait for the school- or work-day to start. Give them an easy way to get answers to FAQs on their schedule with 24/7 automated customer service from any device. Community members who prefer not to use a chatbot or who have more nuanced or complex questions can submit inquiries to a staff member via Let’s Talk!.

When Let’s Talk! Assistant correctly responds to a question, a Let’s Talk! dialogue is created and closed out—enabling your team to track and drill down on chatbot interactions via your Let’s Talk! dashboard.

If Let’s Talk! Assistant can’t answer a question, it will ask that community member if they want a staff member to get back to them with an answer—automatically creating a Let’s Talk! dialogue for your team to respond to and ensuring every person can get a timely response.

Power small and large teams
If there’s one thing your team doesn’t have enough of this year, it’s time. With the right implementation, chatbots can answer 80% of routine questions— freeing up staff to resolve high-touch customer interactions and reducing overall support costs.

But you need a chatbot that does more than just spit out responses based on keywords. That’s why ours is backed by Artificial Intelligence (AI) and Natural Language Processing (NLP) to help:
  • Correctly answer a greater number of questions
  • Interact with intentionality—eliminating the endless loop of “best guesses”
  • Use customer input to optimize FAQs and continue improving

Measure your impact in real-time
You know we’re all about getting you data you can use—and fast. Our interactive Let’s Talk! Assistant Performance Report (located within your Let’s Talk! account) makes it easy to extract real-time data and themes—including number of inquiries, customer satisfaction, trending topics, and time saved—to help measure progress and optimize your chatbot.

We believe in giving you more.
Go live in just 3 weeks with our collaborative onboarding process.

Receive quarterly Essential FAQ lists, backed by regional and seasonal Let’s Talk! data, to empower your chatbot.

Use our bank of customizable communications templates to easily promote Let’s Talk! Assistant in your community.

Reach out to our team of experts at any time. We’re always happy to answer questions, discuss best practices, and help you get the most out of our partnership.

Don’t just take our word for it.
“Let’s Talk! Assistant is as efficient for us as it is for families. It gives parents an intuitive way to ask questions whenever their schedules allow—even if it’s after eight or nine at night—and get an immediate, precise response. That frees up our staff to attend to other responsibilities, including high-touch customer interactions.”
— Krista Stockman, Public Information Officer, Fort Wayne Community Schools.

Ready to take your customer experience to the next level?
Sign up for a free, no-obligation demo of Let’s Talk! Assistant.