{"id":148,"date":"2016-01-01T00:05:34","date_gmt":"2016-01-01T00:05:34","guid":{"rendered":"http:\/\/www.k12insight.com\/kc\/?post_type=article&#038;p=148"},"modified":"2026-03-16T20:27:32","modified_gmt":"2026-03-16T20:27:32","slug":"help","status":"publish","type":"post","link":"https:\/\/www.k12insight.com\/kc\/getting-started\/help\/","title":{"rendered":"Support Resources &#038; Help"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"148\" class=\"elementor elementor-148\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66e522cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66e522cb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52ec7bc2\" data-id=\"52ec7bc2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e5a7956 elementor-widget elementor-widget-text-editor\" data-id=\"2e5a7956\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Onflo (formerly Let's Talk) has multiple options available in your dashboard to provide assistance with one click.<\/p><p><span style=\"color: #1a202c; font-size: 28px; font-weight: bold;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-15944 size-full\" src=\"https:\/\/www.k12insight.com\/kc\/wp-content\/uploads\/2026\/03\/Support-GIF.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/span><\/p><p><span style=\"color: #1a202c; font-size: 28px; font-weight: bold;\">Chatbot<\/span><\/p><p>The Onflo Chatbot, Chatsy, answers questions by pulling information from our Learning Center to provide you with accurate, step-by-step guidance. For best results and the most accurate information, use complete statements when interacting with our chatbot. Or, if you prefer to interact with our Client Care Team, from inside the chat window click\u00a0<strong>Email <\/strong>and complete the\u00a0contact form<strong>\u00a0<\/strong>and someone from Client Care will reach out.<\/p><h2>Raised Hand Icon<\/h2><p><strong>Support And Feedback -\u00a0<\/strong>Access our <b>Chatbot<\/b>, or click <strong>Email,\u00a0<\/strong>then complete the contact form to reach out to the Client Care Team.<\/p><p><strong>Onflo Updates -\u00a0<\/strong>Keep up to date with the latest new releases and updates in Onflo.<\/p><p><strong>Training Sign-Up -\u00a0<\/strong>See what trainings are currently being offered, or request on demand training for your district.<\/p><p><strong>Learning Center -\u00a0<\/strong>Our library of self-serve help articles and documents can provide you with quick answers to your questions and guidance on using the wide array of features in our platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Onflo (formerly Let's Talk) has multiple options available in your dashboard to provide assistance with one click. Chatbot The Onflo Chatbot, Chatsy, answers questions by pulling information from our Learning Center to provide you with accurate, step-by-step guidance. For best results and the most accurate information, use complete statements when interacting with our chatbot. Or,...<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"video","meta":{"inline_featured_image":false,"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[451],"class_list":["post-148","post","type-post","status-publish","format-video","hentry","category-getting-started","tag-account-setup","post_format-post-format-video"],"_links":{"self":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/comments?post=148"}],"version-history":[{"count":28,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/148\/revisions"}],"predecessor-version":[{"id":15947,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/148\/revisions\/15947"}],"wp:attachment":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/media?parent=148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/categories?post=148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}