{"id":14051,"date":"2025-10-01T10:33:59","date_gmt":"2025-10-01T10:33:59","guid":{"rendered":"https:\/\/www.k12insight.com\/kc\/?p=14051"},"modified":"2025-11-11T17:05:11","modified_gmt":"2025-11-11T17:05:11","slug":"from-lets-talk-to-onflo-october-2025","status":"publish","type":"post","link":"https:\/\/www.k12insight.com\/kc\/product-updates\/from-lets-talk-to-onflo-october-2025\/","title":{"rendered":"From Let\u2019s Talk to Onflo - October 2025"},"content":{"rendered":"

From Let\u2019s Talk to Onflo<\/h2>\n

\"\"<\/a><\/p>\n

The same customer service platform you trust, now built for every part of your district.<\/h3>\n

Over a decade ago, we launched the <\/span>Let\u2019s Talk<\/span><\/i> platform to capture a simple truth: most challenges in public schools begin when someone doesn\u2019t feel heard. Communication was the starting point\u2014and <\/span>Let\u2019s Talk<\/span><\/i> became the trusted tool for listening, responding, and building stronger relationships.\u00a0<\/span><\/p>\n

Today, the platform name is changing. But our commitment behind it isn\u2019t. If you use <\/span>Let\u2019s Talk<\/span><\/i>, there's no disruption. You\u2019ll see the same platform you rely on, with new capabilities designed to support every department across your district.\u00a0<\/span><\/p>\n

Why the change?<\/h3>\n

Over time, district operations have demanded more. Communication became the foundation for broader needs: collaboration across departments, compatibility with existing systems, workflow automation, alerts and early warnings, telephony contact centers, AI chatbots, and even integrated asset management.\u00a0<\/span><\/p>\n

Together with district leaders, we evolved <\/span>Let\u2019s Talk<\/span><\/i>\u00a0into<\/span> a modern, unified service platform supporting IT, HR, Facilities, Transportation, Student Services, Safety, and beyond.<\/span><\/p>\n

But the name Let's Talk<\/em> didn\u2019t always fit. Education leaders told us:\u00a0<\/span><\/p>\n

    \n
  • \"It sounds like it's only for communications.\"<\/span><\/li>\n
  • \"People assume it\u2019s just for family engagement.\"<\/span><\/li>\n
  • \u201cIt only seems relevant to superintendents.\"\u00a0<\/span><\/li>\n<\/ul>\n

    We listened. And as the platform evolved, the name needed to evolve too.\u00a0<\/span><\/p>\n

    Meet Onflo<\/h3>\n

    We drew inspiration for the new name from a few areas, including: <\/span><\/p>\n

      \n
    • The 24\/7, always-on<\/strong> nature of customer service needs,<\/span>\u00a0<\/span><\/li>\n
    • The service workflows<\/strong> themselves,\u00a0<\/span><\/li>\n
    • And from the concept of \"flow<\/strong>\"\u2014a highly focused mental state conducive to productivity similar to being \"in the zone\" or \"in the groove.\"\u00a0<\/span><\/li>\n<\/ul>\n

      Onflo is where people, systems, and service come together effortlessly and efficiently\u2014unlocking the power of:\u00a0<\/span><\/p>\n

        \n
      • Focus<\/b>: freeing your team from low-value tasks so they can spend more time supporting students and families.\u00a0<\/span><\/li>\n
      • Scale<\/b>: connecting every department, on their own terms, with a clear, consistent way to address any need.\u00a0<\/span><\/li>\n
      • Service<\/b>: enabling expert customer-centered workflows that fuel high-performing districts.\u00a0<\/span><\/li>\n<\/ul>\n

        After all, the opportunity to be focused and productive is only made possible when inefficient, time-consuming, and repetitive tasks aren\u2019t your main focus.\u00a0<\/span><\/p>\n

        What\u2019s changing and when<\/h3>\n

        As we transition our platform name from Let\u2019s Talk <\/em>to Onflo<\/em> in the marketplace and on our website, our focus remains firmly on supporting families, staff, and students in all school districts currently using Let\u2019s Talk<\/em>.\u00a0<\/span><\/p>\n

          \n
        • No customer disruption this school year<\/b>: Parents, staff, and students will continue to see and use the <\/span>Let\u2019s Talk<\/span><\/i> name and logo as they always have through the 2025\u201326 school year.\u00a0<\/span><\/li>\n
        • For internal platform users<\/b>: Starting October 10, you\u2019ll begin to see transitional branding (<\/span>Onflo, formerly Let\u2019s Talk<\/span><\/i>) inside the platform. You\u2019ll also notice a refined experience and new capabilities to support your entire district\u2019s operation.<\/span><\/li>\n
        • Beyond this school year<\/b>: We\u2019ll work closely with district teams to make the full transition smooth.\u00a0<\/span><\/li>\n<\/ul>\n

          At every step, our priority is making sure families and staff have a consistent, trusted experience connecting with their districts.<\/span><\/p>\n

          Built for K-12. Ready for what\u2019s next.<\/h3>\n

          Since district operations don\u2019t stop at communication, Onflo helps every department manage requests, collaborate across teams, and deliver service that earns trust. <\/span>Because when your operations flow, everything else just works better.<\/span><\/p>\n

          Thank you for the trust you place in us. We\u2019re excited to continue innovating along this journey with you.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

          From Let\u2019s Talk to Onflo The same customer service platform you trust, now built for every part of your district. Over a decade ago, we launched the Let\u2019s Talk platform to capture a simple truth: most challenges in public schools begin when someone doesn\u2019t feel heard. Communication was the starting point\u2014and Let\u2019s Talk became the...<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[414],"class_list":["post-14051","post","type-post","status-publish","format-standard","hentry","category-product-updates"],"_links":{"self":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/14051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/comments?post=14051"}],"version-history":[{"count":14,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/14051\/revisions"}],"predecessor-version":[{"id":15181,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/14051\/revisions\/15181"}],"wp:attachment":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/media?parent=14051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/categories?post=14051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}