{"id":12662,"date":"2024-11-25T17:06:05","date_gmt":"2024-11-25T17:06:05","guid":{"rendered":"https:\/\/www.k12insight.com\/kc\/?p=12662"},"modified":"2026-01-06T17:58:19","modified_gmt":"2026-01-06T17:58:19","slug":"how-to-create-new-topics-and-landing-pages-in-onflo","status":"publish","type":"post","link":"https:\/\/www.k12insight.com\/kc\/how-to-articles\/how-to-create-new-topics-and-landing-pages-in-onflo\/","title":{"rendered":"How to Create New Topics and Landing Pages in Onflo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12662\" class=\"elementor elementor-12662\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-533edd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"533edd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a67fa7a\" data-id=\"a67fa7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b16d2e elementor-widget elementor-widget-text-editor\" data-id=\"2b16d2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">This guide provides System Administrators and Category Administrators with best practices for creating a new landing page, adding topics, and managing users in Onflo (formerly Let's Talk!). Follow these steps to ensure your landing page is set up for success.<\/span><\/p><h2><b>Step 1: <\/b><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/getting-started\/add-and-manage-users\/\"><b>Add Users<\/b><\/a><\/span><\/h2><p><span style=\"font-weight: 400;\">Before creating topics, ensure your users are active in the system:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>For SSO-enabled districts<\/b><span style=\"font-weight: 400;\">: Submit a ticket via the (?) icon to the support team with a list of user emails to activate accounts. Your Client Success Manager (CSM) or Implementation Manager can assist with this process.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>For districts without SSO<\/b><span style=\"font-weight: 400;\">: Send email notifications to users so they can create passwords and activate their accounts.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/getting-started\/user-roles\/\"><span style=\"font-weight: 400;\">Refer to more information about User Roles here.<\/span><\/a><\/span><\/li><\/ul><h2><b>Step 2: <\/b><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/how-to-articles\/topics-manager\/\"><b>Create a Category<\/b><\/a><\/span><\/h2><p><span style=\"font-weight: 400;\">Categories organize topics into manageable groups by department, school, or another logical structure. This grouping makes navigation and management easier.<\/span><\/p><h2><b>Step 3: <\/b><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/how-to-articles\/topics-manager\/\"><b>Create a Topic<\/b><\/a><\/span><\/h2><p><span style=\"font-weight: 400;\">To create topics that function effectively:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Assign an Owner<\/b><span style=\"font-weight: 400;\">: Every topic must have an assigned owner.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Add Team Members<\/b><span style=\"font-weight: 400;\">: Include at least one additional team member to ensure tickets don\u2019t sit idle in one person\u2019s inbox.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customize the Topic Introduction<\/b><span style=\"font-weight: 400;\">: Add text, images, or links to display at the top of the form when someone selects the topic.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Add to Landing Page<\/b><span style=\"font-weight: 400;\">: If a landing page already exists, link the topic to it and set up success messages.<\/span><\/li><\/ul><h2><b>Step 4: Translate Topics and Introductions<\/b><\/h2><p><span style=\"font-weight: 400;\">To make topics accessible in multiple languages:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>Topics Manager<\/b><span style=\"font-weight: 400;\"> and click the <\/span><b>Translate<\/b><span style=\"font-weight: 400;\"> tab.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select a language to translate into.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the <\/span><b>Auto-Translate<\/b><span style=\"font-weight: 400;\"> tool or manually enter translations for each topic and introduction.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Note: Auto-translation will override any manual translations already entered.<\/span><\/li><\/ol><h2><b>Step 5: <\/b><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/how-to-articles\/success-messages\/\"><b>Set Up Success Messages<\/b><\/a><\/span><\/h2><p><span style=\"font-weight: 400;\">Success messages are auto-replies sent to customers when they submit a ticket.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">New topics default to a standard success message, but you can create custom messages to personalize responses.<\/span><\/li><\/ul><h2><b>Step 6: Translate Success Messages<\/b><\/h2><p><span style=\"font-weight: 400;\">To translate custom success messages:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>Settings<\/b><span style=\"font-weight: 400;\"> and click the <\/span><b>Translations<\/b><span style=\"font-weight: 400;\"> tab under Success Messages.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Translate each message (confirmation message, thank-you email, etc.) individually using auto-translate or manual translation.<\/span><\/li><\/ol><h2><b>Step 7: <\/b><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/how-to-articles\/how-to-create-landing-pages\/\"><b>Create a Landing Page<\/b><\/a><\/span><\/h2><p><span style=\"font-weight: 400;\">Build a landing page to host your topics and categories:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only topics with active owners will appear as options for the landing page.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.k12insight.com\/kc\/how-to-articles\/how-to-create-landing-pages\/\"><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">Refer to this guide<\/span><\/span><\/a><span style=\"font-weight: 400;\"> for more details on building a landing page.\u00a0<\/span><\/li><\/ul><h2><b>Step 8: Translate Landing Pages<\/b><\/h2><p><span style=\"font-weight: 400;\">To translate landing pages:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the <\/span><b>Landing Page Editor<\/b><span style=\"font-weight: 400;\"> and click the <\/span><b>Translate<\/b><span style=\"font-weight: 400;\"> tab.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the landing page and language for translation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go through all tabs to ensure the entire page is translated.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the preview tool to verify translations are displaying correctly.<\/span><\/li><\/ol><h2><b>Step 9: <\/b><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/how-to-articles\/how-to-embed-lets-talk-on-your-website\/\"><b>Pull Embed Codes<\/b><\/a><\/span><\/h2><p><span style=\"font-weight: 400;\">Embed codes allow you to display Onflo forms and landing pages on your website:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>For full landing pages<\/b><span style=\"font-weight: 400;\">: Go to the <\/span><b>Landing Page Editor<\/b><span style=\"font-weight: 400;\">, click the <\/span><b>Share<\/b><span style=\"font-weight: 400;\"> tab, and copy the embed codes for the full page, tab, or FAB.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>For individual topics<\/b><span style=\"font-weight: 400;\">: Download a .xls file from the <\/span><b>Download<\/b><span style=\"font-weight: 400;\"> tab to access embed codes and direct links for specific topics.<\/span><\/li><\/ul><h2><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.k12insight.com\/kc\/how-to-articles\/form-builder\/\"><b>Build Custom Forms with Form Builder<\/b><\/a><\/span><\/h2><p><span style=\"font-weight: 400;\">Need a unique form for a specific topic? Use the <\/span><b>Form Builder Tool<\/b><span style=\"font-weight: 400;\"> to create custom forms and remember to translate them for multilingual support.<\/span><\/p><p><span style=\"font-weight: 400;\">By following these steps, you\u2019ll ensure a seamless experience for your district\u2019s Onflo users. For additional support, contact your Client Success Manager or reach out to <\/span><a href=\"https:\/\/www.k12insight.com\/support\/\"><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">Client Care<\/span><\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This guide provides System Administrators and Category Administrators with best practices for creating a new landing page, adding topics, and managing users in Onflo (formerly Let's Talk!). Follow these steps to ensure your landing page is set up for success. Step 1: Add Users Before creating topics, ensure your users are active in the system:...<\/p>\n","protected":false},"author":36,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[409],"class_list":["post-12662","post","type-post","status-publish","format-standard","hentry","category-how-to-articles","tag-form-builder","tag-landing-page"],"_links":{"self":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/12662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/comments?post=12662"}],"version-history":[{"count":27,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/12662\/revisions"}],"predecessor-version":[{"id":15705,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/12662\/revisions\/15705"}],"wp:attachment":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/media?parent=12662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/categories?post=12662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}