{"id":11710,"date":"2024-07-12T05:37:21","date_gmt":"2024-07-12T05:37:21","guid":{"rendered":"https:\/\/www.k12insight.com\/kc\/?p=11710"},"modified":"2026-03-17T21:22:35","modified_gmt":"2026-03-17T21:22:35","slug":"delete-inactive-onflo-users","status":"publish","type":"post","link":"https:\/\/www.k12insight.com\/kc\/how-to-articles\/delete-inactive-onflo-users\/","title":{"rendered":"How to Delete Inactive Users"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11710\" class=\"elementor elementor-11710\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4507a041 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4507a041\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c48be6\" data-id=\"3c48be6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2dc3151c elementor-widget elementor-widget-text-editor\" data-id=\"2dc3151c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>User accounts that have a status of \"Inactive\" or\u00a0 \"Unverified\" can be deleted.<\/p><h2>Searching Unverified and Inactive Users<\/h2><ul><li>From the <strong>Settings<\/strong> page, click on\u00a0<strong>User Management<\/strong>.<\/li><li>Click the <strong>Filter <\/strong>icon in the top left corner.\u00a0<strong>\u00a0<\/strong><\/li><li>Click the dropdown arrow by<strong> Status &gt;<\/strong> then check the boxes for\u00a0<strong>Unverified<\/strong> and\/or <strong>Inactive<\/strong>.<\/li><li>Click <strong>Apply Filter <\/strong>at the bottom.<\/li><\/ul><p>The filter will show only users who are either inactive or unverified, as designated by the red exclamation mark or gray check mark in the\u00a0<strong>Last Login<\/strong> column.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-15685\" src=\"https:\/\/www.k12insight.com\/kc\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-14-175711.png\" alt=\"\" width=\"1597\" height=\"187\" \/><\/p><h2>Deleting Unverified and Inactive Users<\/h2><ul><li>Check the box next to the user's name then click <b>More Options<\/b> then\u00a0<b>Delete User<\/b>. <em>\u00a0<\/em><\/li><li>Because the action cannot be undone, users will be asked to confirm before the user is deleted.<\/li><\/ul><div><img decoding=\"async\" class=\"alignnone size-full wp-image-15843\" src=\"https:\/\/www.k12insight.com\/kc\/wp-content\/uploads\/2026\/03\/Deleting-Users-GIF.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/div><div>\u00a0<\/div><p><strong>Note: <\/strong>System Administrators can delete a user whether they own tickets or not. Once the user is deleted, ownership of their tickets will be transferred to the System Administrator who deleted the user.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>User accounts that have a status of \"Inactive\" or\u00a0 \"Unverified\" can be deleted. Searching Unverified and Inactive Users From the Settings page, click on\u00a0User Management. Click the Filter icon in the top left corner.\u00a0\u00a0 Click the dropdown arrow by Status &gt; then check the boxes for\u00a0Unverified and\/or Inactive. Click Apply Filter at the bottom. The...<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[409],"class_list":["post-11710","post","type-post","status-publish","format-standard","hentry","category-how-to-articles","tag-account-setup","tag-user-management"],"_links":{"self":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/11710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/comments?post=11710"}],"version-history":[{"count":17,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/11710\/revisions"}],"predecessor-version":[{"id":15989,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/11710\/revisions\/15989"}],"wp:attachment":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/media?parent=11710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/categories?post=11710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}