{"id":11704,"date":"2024-08-09T11:08:00","date_gmt":"2024-08-09T11:08:00","guid":{"rendered":"https:\/\/www.k12insight.com\/kc\/?p=11704"},"modified":"2026-01-14T23:47:04","modified_gmt":"2026-01-14T23:47:04","slug":"sharing-a-ticket-via-hyperlink","status":"publish","type":"post","link":"https:\/\/www.k12insight.com\/kc\/how-to-articles\/sharing-a-ticket-via-hyperlink\/","title":{"rendered":"Sharing a Ticket via Hyperlink"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11704\" class=\"elementor elementor-11704\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18c0abb5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18c0abb5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59eb0b0\" data-id=\"59eb0b0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e622144 elementor-widget elementor-widget-text-editor\" data-id=\"6e622144\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Users can now easily share a ticket with their team by copying the hyperlinked ticket number. Users must log into Onflo (formerly Let's Talk!) to view the ticket if they are logged out when they receive a ticket link.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-15680 size-full\" src=\"https:\/\/www.k12insight.com\/kc\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-14-174612.png\" alt=\"\" width=\"1913\" height=\"621\" \/><\/p><h2>Access Hyperlink in Ticket<\/h2><p>To access the hyperlink log into Onflo, then locate the specific ticket number you need the hyperlink. Next, click the ticket, then hover over the Ticket # in the upper right-hand corner. Finally, click on the Copy Link icon.\u00a0<\/p><p>You will know that the link has been copied by viewing the\u00a0<strong>Copied!\u00a0<\/strong>alert.<\/p><p>\u00a0<\/p><p><img decoding=\"async\" class=\"aligncenter size-full wp-image-15676\" src=\"https:\/\/www.k12insight.com\/kc\/wp-content\/uploads\/2026\/01\/Screenshot-2026-01-14-174449.png\" alt=\"\" width=\"290\" height=\"140\" \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Users can now easily share a ticket with their team by copying the hyperlinked ticket number. Users must log into Onflo (formerly Let's Talk!) to view the ticket if they are logged out when they receive a ticket link. Access Hyperlink in Ticket To access the hyperlink log into Onflo, then locate the specific ticket...<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[409],"class_list":["post-11704","post","type-post","status-publish","format-standard","hentry","category-how-to-articles","tag-ticket-management"],"_links":{"self":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/11704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/comments?post=11704"}],"version-history":[{"count":16,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/11704\/revisions"}],"predecessor-version":[{"id":15683,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts\/11704\/revisions\/15683"}],"wp:attachment":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/media?parent=11704"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/categories?post=11704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}