{"id":16048,"date":"2026-03-27T08:57:54","date_gmt":"2026-03-27T08:57:54","guid":{"rendered":"https:\/\/www.k12insight.com\/kc\/?page_id=16048"},"modified":"2026-03-27T16:19:04","modified_gmt":"2026-03-27T16:19:04","slug":"new-user-training","status":"publish","type":"page","link":"https:\/\/www.k12insight.com\/kc\/new-user-training\/","title":{"rendered":"New User Training"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16048\" class=\"elementor elementor-16048\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d81ad34 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"d81ad34\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cd68ca\" data-id=\"7cd68ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdf606b elementor-widget elementor-widget-heading\" data-id=\"fdf606b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">New User Training<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82c29af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82c29af\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86811fd\" data-id=\"86811fd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2520eb4 elementor-widget elementor-widget-text-editor\" data-id=\"2520eb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>\n  @import url('https:\/\/fonts.googleapis.com\/css2?family=Figtree:wght@400;500;600;700&display=swap');\n\n  .onflo-training-wrap {\n    font-family: 'Figtree', sans-serif;\n    color: #1a1f2e;\n    max-width: 860px;\n    margin: 0 auto;\n    padding: 0 16px;\n  }\n\n  \/* \u2500\u2500 Intro block \u2500\u2500 *\/\n  .onflo-intro {\n    background: #f4f7ff;\n    border-left: 4px solid #3b5bdb;\n    border-radius: 0 10px 10px 0;\n    padding: 22px 28px;\n    margin-bottom: 48px;\n    font-size: 16px;\n    line-height: 1.75;\n    color: #2d3561;\n  }\n\n  \/* \u2500\u2500 Section cards \u2500\u2500 *\/\n  .onflo-card {\n    background: #ffffff;\n    border: 1px solid #e4e9f5;\n    border-radius: 14px;\n    padding: 36px 40px;\n    margin-bottom: 36px;\n    box-shadow: 0 4px 20px rgba(59, 91, 219, 0.06);\n  }\n\n  \/* \u2500\u2500 Badge pill above title \u2500\u2500 *\/\n  .onflo-badge {\n    display: inline-block;\n    font-size: 11px;\n    font-weight: 600;\n    letter-spacing: 0.08em;\n    text-transform: uppercase;\n    padding: 4px 12px;\n    border-radius: 999px;\n    margin-bottom: 12px;\n  }\n\n  .badge-live {\n    background: #fff0f3;\n    color: #c2255c;\n    border: 1px solid #fcc2d7;\n  }\n\n  .badge-async {\n    background: #f0f4ff;\n    color: #3b5bdb;\n    border: 1px solid #bac8ff;\n  }\n\n  \/* \u2500\u2500 Card title \u2500\u2500 *\/\n  .onflo-card h2 {\n    font-family: 'Figtree', sans-serif;\n    font-size: 26px;\n    font-weight: 700;\n    margin: 0 0 18px;\n    color: #111827;\n  }\n\n  \/* \u2500\u2500 Info row (icon + text) \u2500\u2500 *\/\n  .onflo-meta {\n    display: block;\n    background: #f8faff;\n    border-radius: 8px;\n    padding: 14px 18px;\n    margin-bottom: 20px;\n    font-size: 14.5px;\n    color: #374151;\n    line-height: 1.5;\n  }\n\n  .onflo-meta svg {\n    flex-shrink: 0;\n    margin-top: 2px;\n    color: #3b5bdb;\n  }\n\n  \/* \u2500\u2500 Body text \u2500\u2500 *\/\n  .onflo-card p {\n    font-size: 15.5px;\n    line-height: 1.75;\n    color: #374151;\n    margin: 0 0 20px;\n  }\n\n  .onflo-card p:last-of-type {\n    margin-bottom: 0;\n  }\n\n  \/* \u2500\u2500 CTA link \u2500\u2500 *\/\n  .onflo-cta {\n    display: inline-flex;\n    align-items: center;\n    gap: 7px;\n    margin-top: 22px;\n    padding: 11px 24px;\n    border-radius: 8px;\n    font-size: 14.5px;\n    font-weight: 600;\n    text-decoration: none;\n    transition: background 0.18s, transform 0.15s;\n  }\n\n  .cta-live {\n    background: #c2255c;\n    color: #fff;\n  }\n\n  .cta-live:hover {\n    background: #a61e4d;\n    transform: translateY(-1px);\n    color: #fff;\n    text-decoration: none;\n  }\n\n  \/* \u2500\u2500 iFrame placeholder \u2500\u2500 *\/\n  .onflo-iframe-wrap {\n    margin-top: 28px;\n    border-radius: 10px;\n    overflow: hidden;\n    border: 1px solid #e4e9f5;\n    background: #f8faff;\n    min-height: 420px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n  }\n\n  \/* Replace the div below with your actual <iframe> tag *\/\n  .onflo-iframe-placeholder {\n    text-align: center;\n    color: #9ca3af;\n    font-size: 14px;\n    padding: 40px;\n  }\n\n  .onflo-iframe-placeholder svg {\n    display: block;\n    margin: 0 auto 12px;\n    opacity: 0.35;\n  }\n\n  \/* \u2500\u2500 Divider \u2500\u2500 *\/\n  .onflo-divider {\n    border: none;\n    border-top: 1px solid #e9edf6;\n    margin: 8px 0 28px;\n  }\n\n  \/* \u2500\u2500 Footer note \u2500\u2500 *\/\n  .onflo-training-wrap .onflo-footer-note {\n    display: flex !important;\n    align-items: flex-start !important;\n    gap: 9px !important;\n    font-size: 13.5px !important;\n    font-family: 'Figtree', sans-serif !important;\n    color: #6b7280 !important;\n    padding: 16px 20px !important;\n    background: #f9fafb !important;\n    border: 1px solid #e9edf6 !important;\n    border-radius: 8px !important;\n    line-height: 1.6 !important;\n    margin: 0 !important;\n    box-sizing: border-box !important;\n  }\n\n  .onflo-training-wrap .onflo-footer-note svg {\n    flex-shrink: 0 !important;\n    min-width: 16px !important;\n    margin-top: 2px !important;\n    color: #9ca3af !important;\n    display: inline-block !important;\n  }\n\n  .onflo-training-wrap .onflo-footer-link {\n    color: #3b5bdb !important;\n    text-decoration: underline !important;\n    text-decoration-color: #bac8ff !important;\n    text-underline-offset: 2px !important;\n    font-weight: 500 !important;\n    transition: color 0.15s !important;\n  }\n\n  .onflo-training-wrap .onflo-footer-link:hover {\n    color: #2244c4 !important;\n    text-decoration-color: #3b5bdb !important;\n  }\n<\/style>\n\n<div class=\"onflo-training-wrap\">\n\n  <!-- Intro -->\n  <div class=\"onflo-intro\">We offer two flexible training options designed for new users or those seeking a knowledge refresh. Join a live session to learn alongside others, ask questions in real time, and receive guided support from our team. Prefer to go at your own pace? Our asynchronous training is available anytime, so you can learn when it's most convenient for you. Read on below for more information.<\/div>\n\n  <!-- Live Training Card -->\n  <div class=\"onflo-card\">\n    <span class=\"onflo-badge badge-live\">Live Session<\/span>\n    <h2>Live New User Training<\/h2>\n    <div class=\"onflo-meta\"><strong>Second Tuesday of each month<\/strong> \u00b7 2:00 PM EST \/ 11:00 AM PST \u00b7 Live virtual session<\/div>\n    <p>Join us for a live virtual Onflo training that introduces users to Onflo's purpose, managing personal settings, and communicating with customers through tickets. You'll also learn best practices for delivering excellent customer service.<\/p>\n    <a class=\"onflo-cta cta-live\" href=\"https:\/\/us02web.zoom.us\/webinar\/register\/WN_j2immclqTsC0xpJZHHElgw\" rel=\"noopener\">Register for Live Training<\/a>\n  <\/div>\n\n  <!-- Async Training Card -->\n  <div class=\"onflo-card\">\n    <span class=\"onflo-badge badge-async\">On-Demand<\/span>\n    <h2>Asynchronous New User Training<\/h2>\n    <div class=\"onflo-meta\">Available <strong>anytime<\/strong> \u2014 learn at your own pace and revisit content whenever you need a refresher<\/div>\n    <p>Want training on the spot? Check out our asynchronous New User Training below. These on-demand videos walk you through Onflo's core features, including managing personal settings and communicating with customers through tickets \u2014 all at your own pace. Learn whenever it's convenient for you and revisit the content anytime you need a refresher.<\/p>\n    <hr class=\"onflo-divider\" \/>\n    <iframe style=\"border: none; border-radius: 24px;\" src=\"https:\/\/www.videoask.com\/f4wik9sd9\" width=\"100%\" height=\"600px\"><\/iframe>\n  <\/div>\n\n  <!-- Footer note -->\n  <div class=\"onflo-footer-note\">\n    <span style=\"display: inline !important;\">Questions about our training offerings? Reach out to your Account Manager or <a class=\"onflo-footer-link\" style=\"display: inline !important; color: #3b5bdb !important; font-weight: 500 !important; text-decoration: underline !important;\" href=\"https:\/\/www.k12insight.com\/support\/\">contact our support team through Onflo<\/a>.<\/span>\n  <\/div>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>New User Training We offer two flexible training options designed for new users or those seeking a knowledge refresh. Join a live session to learn alongside others, ask questions in real time, and receive guided support from our team. Prefer to go at your own pace? Our asynchronous training is available anytime, so you can...<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_kad_post_transparent":"default","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-16048","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/pages\/16048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/comments?post=16048"}],"version-history":[{"count":26,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/pages\/16048\/revisions"}],"predecessor-version":[{"id":16148,"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/pages\/16048\/revisions\/16148"}],"wp:attachment":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/media?parent=16048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}