{"id":409,"count":106,"description":"Providing good customer service is the most important goal to keep in mind. This means making sure each message receives a response from the right person. Simple enough, right? Absolutely. Beyond the basics, the Let\u2019s Talk! platform offers opportunities to collaborate with other district colleagues, to redirect messages to those best suited to respond, and to review metrics on many aspects of these conversations. Pick your topic and learn more about what Let\u2019s Talk! can do for you.","link":"https:\/\/www.k12insight.com\/kc\/category\/how-to-articles\/","name":"How-to Articles","slug":"how-to-articles","taxonomy":"category","parent":0,"meta":[],"_links":{"self":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/categories\/409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/categories"}],"about":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/taxonomies\/category"}],"wp:post_type":[{"href":"https:\/\/www.k12insight.com\/kc\/wp-json\/wp\/v2\/posts?categories=409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}