Customer Service for K-12
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Let’s TalkA cloud-based platform helping school districts deliver superior customer service

Professional DevelopmentExpert-led, interactive virtual and in-person customer service courses for K-12 staff

Managed ResearchK-12 research services led by expert education researchers

Engage SurveysA DIY, cloud-based survey solution built for K-12 school districts
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SuperintendentsA DIY, cloud-based survey solution built for K-12 school districts

CommunicationsSimplify and streamline inbound communications and prevent crises

Information Technology (I.T.)Minimize security risks, automate ticketing workflows, and improve service
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BlogPerspectives from school district leaders and K12 Insighters

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GuidesInsights and trends you can use to inform your customer service strategies

Webinars & EventsOpportunities to learn how to deliver superior service in your district

Customer StoriesCase studies and feature stories about our partner school districts
Featured Resources

National Report on Customer Service in SchoolsExplore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in your district.

Unlocking the Secrets NPS Tells You About Your District’s FamiliesLearn how your district can use Net Promoter Score (NPS) to better understand your families and how they talk about your district.
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Events
SCASA 2023 IT Leaders Roundtable

In-person

SCASA 2023 IT Leaders Roundtable

K12 Insight attends the SCASA 2023 IT Leaders Roundtable.

Live Event

Date

December 8, 2023

Time

9:00am–5:00pm

Location

Columbia, South Carolina

Meet the K12 Insighter attending the SCASA 2023 IT Leaders Roundtable!

Joe Douglass

Senior Account Executive K12 Insight

More Upcoming Events

Live November 27, 2023 - November 30, 2023

2023 Annual CITE ConferenceIn-person | 9:00am-5:00pm | Sacramento, California

K12 Insight attends the 2023 Annual CITE Conference.

Live November 28, 2023 - December 1, 2023

FSBA/FADSS 78th Annual Joint ConferenceIn-person | 9:00am-5:00pm | Tampa, Florida

K12 Insight attends the FSBA/FADSS 78th Annual Joint Conference.

Live November 29, 2023 - December 3, 2023

51st Annual NABSE National ConferenceIn-person | 9:00am-5:00pm | New Orleans, Louisiana

K12 Insight attends the 51st Annual NABSE National Conference.