Title | Let’s Talk! Customer Success Specialist |
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Location | Herndon, Virginia |
Job Information | Manager: Sr. VP of Research and Advisory Services Travel: 35% At K12 Insight, we’re on a mission to create a world where schools and communities work better together. As our new Let’s Talk! Customer Success Specialist, your job is to work with clients to ensure the smoothest, best possible adoption and continued usage of Let’s Talk! Let’s Talk! works by giving schools leaders an easy way to solicit and respond to feedback from members of their school community—be it parents, teachers, students, or staff. More than 160 school districts across the country are already using Let’s Talk!, with more signing up every day! We’re on the hunt for a personable, customer focused, organized, high-energy partner who can work across multiple teams to ensure that every client gets the most out of their Let’s Talk! experience. Ready to play a lead role in facilitating a culture-changing technology adoption in the school systems across the country? This is the job for you. Responsibilities
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What you get All the goods — and then some. Medical, Dental, Vision, 401(k), Paid Vacation, Life Insurance, Disability Free snacks and drinks, bi-weekly catered lunches, technology options, volunteer opportunities, book club Summer flex hours, and more Competitive pay, commensurate with experience. About the team K12 Insight works with more than 30,000 school administrators nationwide to strengthen the relationships that power education. Through a unique blend of cloud-based technology, research and expert advice, we provide school leaders with the tools — and the confidence — to make, better more-informed decisions on behalf of students and their families. About Let’s Talk! Let’s Talk!, from K12 Insight, is a cloud-based communications solution that helps K12 school- and district-level administrators identify opportunities for engagement, spot potential crises and build stronger relationships with parents, teachers, students, community members and staff. Manage all of your inbound and outbound school communications from one location and stay connected with your community from wherever you are with our always-on mobile app. To apply, please submit a relevant cover letter and resume mbahta@k12insight.com. |
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