Georgia

Bibb County School District

The district
Location: Georgia
Number of students: 30,000 students. Strategic priorities include student achievement, stakeholder engagement, leader and teacher effectiveness.

The challenge
To improve customer service and build trust with parents, students and staff after several years of leadership changes.

The results
The district receives more than 150 comments and concerns from stakeholders online per month. Using Let’s Talk!, administrators have reduced response times to less than one day, on average. The community rates the district 8.6 out of 10 on the quality of its reponses.

In their words
“School districts have to maintain an open dialog with their community. Let’s Talk! helps us do that effectively. It’s a good tool for becoming a better community partner.” -Dr. Curtis Jones, superintendent

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