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Are you an Austin ISD Staff Member, Student, or Parent?
You may submit a ticket via AISD Help via the AISD portal (

AISD Help will be temporarily unavailable from June 24, 2024 through July 7, 2024. Support, however, is still available. If you are experiencing an emergency tech-related issue (i.e. you cannot log into your portal account; device is broken or stolen) please complete your submission below. If you are a staff member, you may also call the Help Desk at 512-414-8324.  We respectfully ask that you hold tickets for non-emergency tech issues until after maintenance is completed. As always, any updates to our systems can be found at:

We appreciate your understanding as we update our systems, and we look forward to continuing to support you!

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