SPS Volunteer Services

To effectively support our educators and students, each school has a designated School Volunteer Liaison. Staff, volunteers, and applicants contact their liaison directly. Based on each school's specific volunteer support needs, School Volunteer Liaisons are responsible for processing applications and submitting background checks and tech support tickets to the central office to fill priority volunteer positions.
If you are looking for volunteer opportunities with Seattle Public Schools, click here.
There are 20,590 eligible volunteers that schools can utilize immediately without central office support. Please approach those individuals for upcoming volunteer needs before recruiting new volunteers.
Here are some frequently asked questions and tips to help volunteers find answers quickly:
- Want to find out if you are approved to volunteer? Please contact your volunteer liaison directly. Per board policy, each school approves the volunteers allowed to serve in their buildings. The central office manages the database that provides schools with the information they need to approve their applicants and verify volunteers' identities.
- ASM Prevention course "stuck"? Try these: (1) Zoom out or scroll down to locate the "continue" or "next" boxes. (2) Try using a different internet browser (Chrome, Edge, Safari, etc). (3) Use a different device - visit your local library if you don't have other devices at home.
- Not sure if your volunteer application was received by the school or is complete? Please contact your School Volunteer Liaison.
- Trouble logging into or updating your volunteer application? This visual guide will help you resolve the most common account challenges.
- Your password email reset is not arriving in your inbox? Please review these steps.
- Do you need your volunteer portal password reset? Please contact your School Volunteer Liaison - they will submit a Volunteer Support Ticket on your behalf.
- Online application problems? Find help on our Frequently Asked Questions page.
- Background check questions? Visit this detailed information page.
- If you encounter issues with Sterling Volunteers/First Advantage, please call their customer support at 1-855-326-1860 #1 or email volunteerassistance@sterlingcheck.com
- For all other questions, please visit https://www.seattleschools.org/volunteer
Please use the form below to submit questions about volunteer program compliance and risk management only.