Ombuds Services

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PLEASE READ BEFORE SUBMITTING YOUR FORM:

If someone is in immediate danger, please call the SPS Safety and Security Office at 206-252-0707 or dial 911.
Submit one issue or question per form for which you are seeking assistance from the Ombuds Office.
Questions marked with an asterisk (*) are required.
We may follow up by email or phone to gather additional information if needed.
Not every concern falls within the Ombuds Office's role, but if we are not the right resource, we will help direct you to someone who can assist.

The District Ombuds Office is an alternative dispute resolution resource that supports parents, guardians, students, and SPS staff in resolving issues that negatively impact students or the school-family partnership.

We provide information, explore options, and—when existing resolution efforts have not worked—may offer informal intervention to address concerns at the lowest possible level. Please note that we do not override existing processes. Additionally, we do not get involved in legal matters or legal proceedings, such as testifying in court or participating in ongoing lawsuits. Our process is meant to facilitate good faith communication and problem-solving.

First Name Question is mandatory

Last Name

Phone Number Question is mandatory

Email (ex. myname@example.com) Question is mandatory

School Involved or No School Involved Question is mandatory

Does the issue involve your individual child or a child you are working with? Question is mandatory

Yes. The issue involves my child or a child I am working with.

No. The issue DOES NOT concern a child, for example, a building rental concern.

Student Name or Student ID Question is mandatory

Please select the "category type" that best describes your main issue for reaching out. Question is mandatory

Have you talked to the School Principal? Question is mandatory

Yes

Not Yet

Not a School Issue

Who else at the school or SPS Central Office have you reached out to regarding your concern? Question is mandatory

Please list everyone you have tried to reach out to regarding your concern.

Describe your main concern or question. Question is mandatory

Ideally, how would you like to see this resolved? Question is mandatory

Affirmation and Permission Question is mandatory

By checking the box below, I affirm that I am submitting this information in good faith and that I am reaching out for assistance with getting an answer to my question or concern. I give permission for the information I provided to be shared with other Seattle Public Schools employees who could potentially assist with answering my question or resolving my concern. (Please keep in mind that if you say no the potential of getting your question answered or problem resolved in a timely manner or at all is limited.)

Yes

Not at this time

Please add attachment

Add attachment

Referral: How did you hear about the Seattle Public Schools Ombuds Office? Question is mandatory

Tell us who you are Question is mandatory

(Select one or more)

Seattle Public Schools Student

Seattle Public Schools Parent/Guardian

Seattle Public Schools Employee

Community Member

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