Welcome to Farooq's World!

As the Client Success Associate Manager, I lead our talented and passionate Client Care Team. We meet the needs of our internal and external customers by owning all issues related to platform support, enhancements and training.

I help take conversations the Client Care Team has with our community of users, including their how-to and technical issues, and collaborate with our development team to create a better experience for all Engage and Let's Talk! users.

Please let me know how I'm doing and how I could do a better job!
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