FAQs
Technology

Q:Who do I contact for virtual school tech support?

A:Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

What tech support is available for students?

Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

How can I get technical support for my student?

Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Who can students contact for technical support?

Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Is there any tech support available for students?

Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Who can I contact if I am having issues with my device?

Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Who can I contact when I'm confused about my device?

Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Hello my daughter is having some issues with her virtual classes

Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q:How do I receive help with my password?

A:School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Can I reset my password?

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

How can I get a new password?

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

How do I find out my daughter's office 365 login stuff

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

How do I get a new login?

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

I forgot my login, can I reset my password?

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

I forgot my password.

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

I need help with my username and password on Cabell coney

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

I need my child's o365 password

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

I need my Office 365 email password.

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

My child doesn't know her office 365 username or password.

School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q:How does my student receive an iPad or MacBook?

A:Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Will the school provide devices for students?

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Where can I find devices for students who are participating in remote learning

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Will remote students receive devices from the school?

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

How do I get a laptop for my child?

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

How do I get a chromebook for my child?

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

How do I get an ipad for my child?

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

How do I get a tablet for my child?

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

How do I get a computer for my child?

Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q:What is the cost to repair an iPad or MacBook?

A:The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How much does it cost to repair my laptop?

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How much will it cost to repair my ipad?

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

What is the cost of repairing a device?

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How much is the damage waiver deductible?

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How can I repair my computer

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

I need repair for an ipad

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How can I fix my broken ipad?

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

What is the deductible for laptop repair

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How much will it cost to repair my ipad

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How much money will it cost me to fix my laptop

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how should i pay to get my ipad fixed

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

whats the cost to fix my computer

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how much is it to fix an ipad

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how much is it to fix my computer

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how much does it cost to fix an ipad

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

if i want to fix my ipad how much will that be

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

can i get my ipad fixed

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

my tablet needs to be fixed

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how much does it cost to fix my computer

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

my ipad is broken

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how do i get my mac fixed

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

i need my device fixed

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

How much will it cost to replace my tabley

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how much does a laptop repair cost

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how much does a repair cost

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

how do i fix my computer

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

my tablet is not turning on

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

my tablet isn't working

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

my mac broke

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

if an i pad cracked and it wasn’t you fault how much does that cost

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

The fee of a broken ipad

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Link for damage waiver

The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q:How do I get internet access for my child?

A:Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Can virtual students get internet access from the school?

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

How can my child get Wifi?

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

My kids are going for headstart and early headstart, can I avail the hotspot option

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Where can I get a hotspot for my child during remote learning?

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Will internet access be provided for students?

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Will the school provide hotspots for students without internet at home?

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Will virtual students get a hotspot if they do not have internet at home?

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Info on mobile hotspots

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

I'm trying to get my internet setup for the affordable connectivity program

Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q:What is the technology department phone number?

A:Contact information for our Technology Department is available on the Technology page.

Q:How do I use Microsoft Teams?

A:Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

My microphone doesn't work in Teams.

Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

How can I turn the mic on in Teams.

Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Teams camera will not work.

Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

How do I turn on the Teams camera?

Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Do you know the app teams?

Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

How do you turn your mic on teams

Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q:My daughter just transferred to Milton Middle. Could you direct me on how to get a schoology account for cabell county?

A:Parent or guardian accounts for Schoology are self-created. A code is required to attach the parent or guardian to the student. Please contact your school for assistance with the code.

Q:Can I pay for the device waiver online?

A:Cabell Schools provides the option to submit funds online via SchoolCash Online. The link is on the homepage at cabellschools.com or direct at https://cabellschools.schoolcashonline.com.

Q:I need help with the Office 365/K12 log using text messages or Authenticator app.

A:Please contact your school sysop or TSTS for assistance. 

Technology

Q: Who do I contact for virtual school tech support?

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: What tech support is available for students?

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: How can I get technical support for my student?

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: Who can students contact for technical support?

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: Is there any tech support available for students?

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: Who can I contact if I am having issues with my device?

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: Who can I contact when I'm confused about my device?

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: Hello my daughter is having some issues with her virtual classes

A: Contact your child's teacher for assistance. If additional help is needed, contact the Cabell Virtual Academy.

Q: How do I receive help with my password?

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: Can I reset my password?

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: How can I get a new password?

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: How do I find out my daughter's office 365 login stuff

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: How do I get a new login?

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: I forgot my login, can I reset my password?

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: I forgot my password.

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: I need help with my username and password on Cabell coney

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: I need my child's o365 password

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: I need my Office 365 email password.

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: My child doesn't know her office 365 username or password.

A: School sysops provide guidance with K12 email, Cabell County Schools network passwords, and any iPad or MacBook issues. They will escalate work orders to appropriate personnel as needed. 

Q: How does my student receive an iPad or MacBook?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: Will the school provide devices for students?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: Where can I find devices for students who are participating in remote learning

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: Will remote students receive devices from the school?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: How do I get a laptop for my child?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: How do I get a chromebook for my child?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: How do I get an ipad for my child?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: How do I get a tablet for my child?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: How do I get a computer for my child?

A: Student are issued devices from their school. Kindergarten to 8th grade receive an iPad and high school students are issued a MacBook. The forms are available here.

Upon completion of the Acceptable Use Policy and Device Agreement, the school will deploy the student's device. The district offers an optional damage waiver to reduce financial impact from damage, loss, or theft.

Q: What is the cost to repair an iPad or MacBook?

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How much does it cost to repair my laptop?

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How much will it cost to repair my ipad?

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: What is the cost of repairing a device?

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How much is the damage waiver deductible?

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How can I repair my computer

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: I need repair for an ipad

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How can I fix my broken ipad?

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: What is the deductible for laptop repair

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How much will it cost to repair my ipad

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How much money will it cost me to fix my laptop

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how should i pay to get my ipad fixed

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: whats the cost to fix my computer

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how much is it to fix an ipad

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how much is it to fix my computer

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how much does it cost to fix an ipad

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: if i want to fix my ipad how much will that be

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: can i get my ipad fixed

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: my tablet needs to be fixed

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how much does it cost to fix my computer

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: my ipad is broken

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how do i get my mac fixed

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: i need my device fixed

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How much will it cost to replace my tabley

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how much does a laptop repair cost

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how much does a repair cost

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: how do i fix my computer

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: my tablet is not turning on

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: my tablet isn't working

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: my mac broke

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: if an i pad cracked and it wasn’t you fault how much does that cost

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: The fee of a broken ipad

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: Link for damage waiver

A: The damage waiver deductible costs start at $49 per incident. The cost to repair iPads without the waiver start at $129 and MacBooks start at $429. 

Q: How do I get internet access for my child?

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: Can virtual students get internet access from the school?

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: How can my child get Wifi?

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: My kids are going for headstart and early headstart, can I avail the hotspot option

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: Where can I get a hotspot for my child during remote learning?

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: Will internet access be provided for students?

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: Will the school provide hotspots for students without internet at home?

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: Will virtual students get a hotspot if they do not have internet at home?

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: Info on mobile hotspots

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: I'm trying to get my internet setup for the affordable connectivity program

A: Cabell Schools families are eligible for a $30 per month credit Affordable Connectivity Program via the district’s participation in the USDA’s Community Eligibility Provision (CEP). Follow link for ACP information.

Q: What is the technology department phone number?

A: Contact information for our Technology Department is available on the Technology page.

Q: How do I use Microsoft Teams?

A: Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q: My microphone doesn't work in Teams.

A: Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q: How can I turn the mic on in Teams.

A: Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q: Teams camera will not work.

A: Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q: How do I turn on the Teams camera?

A: Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q: Do you know the app teams?

A: Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q: How do you turn your mic on teams

A: Microsoft has a robust library of video tutorials at https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7. 

Q: My daughter just transferred to Milton Middle. Could you direct me on how to get a schoology account for cabell county?

A: Parent or guardian accounts for Schoology are self-created. A code is required to attach the parent or guardian to the student. Please contact your school for assistance with the code.

Q: Can I pay for the device waiver online?

A: Cabell Schools provides the option to submit funds online via SchoolCash Online. The link is on the homepage at cabellschools.com or direct at https://cabellschools.schoolcashonline.com.

Q: I need help with the Office 365/K12 log using text messages or Authenticator app.

A: Please contact your school sysop or TSTS for assistance.